Relocation: Gdansk, Poland 🇵🇱

About Dynatrace

• Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance of applications, the underlying infrastructure and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest enterprises trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

Position

• As an experienced Product Experience Designer you will join a global team of 25+ designers sitting across our R&D labs in Poland, Austria, Spain, and the United States. You will focus on improving the end-to-end UX of Infrastructure Monitoring, working in close collaboration with product managers, software engineers, and of course other design practitioners. You will tackle complex challenges and help bring the company vision to life by shaping intuitive and delightful customer journeys, significantly impacting development and future direction of our product.
• We are fully remote until Covid-19 pandemic is declared over and it is safe to socialize. In the Post-Covid 19 reality we offer hybrid model, a fusion of remote and at-the-office work.
• Come join us and solve some of the most challenging technical problems on the planet!

Your responsibilities

• Owning and iteratively improving the end-to-end user experience of our Infrastructure Monitoring (IM) solution — e.g. by improving analysis of Kubernetes environments with logs and events, increase adoption and usage of Dynatrace in such environments, and much more
• Planning and performing needed competitive as well as user research, building insights from both qualitative & quantitative data in order to inform your proposed designs 
• Being as hands-on as needed to clearly visualize, prototype, test, and measure design solutions (e.g. with IA, user flows, wireframes, mockups, but also surveys, user testing, usability heuristics, user-centred metrics, etc.)
• Acting as a customer advocate while continuously partnering with product managers, engineers, and other design practitioners 
• Leveraging our Barista design system to build your solutions, and helping to maintain and evolve that

• You have solid experience and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems (definitely not just websites or campaigns). Even better if matured working also on B2B Enterprise software
• You got plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. At a (software) product company
• You boost very strong communication and cross-functional collaboration skills, in English 
• You are fully comfortable working on business/technical/human challenges from beginning to end — e.g. planning and doing UX research, collecting and translating insights and data into concepts that form new products and features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship 

You will love this job if

• You can drive projects with great sense of ownership, autonomy, collaboration, proactivity, and optimism 
• You thrive and deeply enjoy working with multidisciplinary teams, and are at comfort with ambiguity
• You are not afraid of collaborating with geographically dispersed teams
• You want to continuously improve your skills and grow within your craft

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